Your Best ROI Opportunity...
Is With Your Employees!
Are you getting the best possible ROI on your frontline employees?
You are already making a major investment in your employees to create value for your customers and your organization…
…But are your Front-Line Managers leading your employees in a way that empowers the employees to create the most value? Are you getting the best return on your investment?
The People problem: Often Managers don’t have adequate emotional intelligence skills to navigate the difficulties of leading different types of people - especially post-pandemic
The Process problem: Do your managers have different approaches to how they lead and empower their employees to create value?
The way to get the best ROI?
Invest in your Front-Line Managers
Use a People AND Process approach to train your frontline managers to empower their employees to create customer and organizational value
THE SOLUTION:
THE EMPLOYEE EXPERIENCE
MULTIPLIER
Better Customer Service
From Employees that feel empowered by their managers to deliver value
Increased Innovation
When employees feel safe and trusted to share valuable "frontline" intelligence
Proactive Disaster Prevention
Driven by problem identification and unfiltered customer feedback
Dramatically increase your ROI with the Employee Experience Multiplier System
The EX Multiplier System:
Ensures that you are getting the best ROI on your frontline employee through Frontline manager training and how-to worksheet.
Targets your best opportunity to create lasting value…the 1:1 meetings between frontline managers and their employees.
Interested in Implementing Lean Positive at your organization?
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What People Are Saying
Cheryl Adas, LSSMBB
Chief Transformation Officer, CA Consulting
Former Learning Business Manager
Xerox
Covid has disrupted the workplace, and this approach is fresh - it combines the best elements of People and Process, to bring out the best in all stakeholders for business clients. I like the short videos, with salient points documented and strong voice narration....Good visuals for next steps to dig deeper with teams.
Terry Callanan, PhD
President, WalkOn Consulting, LLC
Former Chief Culture and Chief Quality Officer
Carestream Health, Inc.
The training is of high quality and the message of high importance. From a training perspective, I found myself wanting to learn more as the course progressed and looking forward to each section.
Jeff Kuzmich
Marketing Manger
Paychex
Michael Shay
Retired, VP Quality
Certified Six Sigma Quality Leader
General Electric
Lean and industrial psychology have always been two separate fundamentals in overall business improvement. The latter is, sadly, often ignored, leading to unsustained improvements. Lean Positive has identified this shortfall, and has finally united these two in a singular solid program!
